Recap of our 2nd Annual Hawaiian Luau Weekend!

If you were unable to come to our 2nd Annual Hawaiian Luau Weekend and missed out on all of the fun we had and our incredible Island Show put on by Islanders Catering and Events, well here are some photos below to make you feel as if you were here!

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Thank you to everyone who came to our 2nd Annual Hawaiian Luau Weekend and If you missed out this year BE SURE to come next year!! We promise, it is always a good time!

Custom Bike Build

We brought the idea of the custom bike build to life in our dealership, on our showroom floor for the first time in November 2014.  Customers seemed to enjoy coming down and checking out what usually happens “behind the scenes” when customizing a bike.  We had customers come down, take a seat and ask our Master Technician questions about what exactly they were doing.  You may have been able to see that customized part you have been eyeing for months in person, on a bike just like yours or you may have been able to hear that exhaust system you’ve always wanted in real life before you decided to purchase it.

The past two bikes we have chosen were two of the biggest selling models from the touring family, the Street Glide Special and the Road Glide Special.  This time we went around to our employees and asked what bike they would like to see customized next.  The votes were tallied and we have decided to do a 2015 Dyna Street Bob!

Now, since we have decided on the bike, we would like to hear what some of our customers would like to see done to the bike!  What kind of customization would you do to the 2015 Street Bob?  Or, if you have already customized yours, feel free to share a photo of your bike.  Com’on…give us some ideas!

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2nd Annual Hawaiian Luau Party

With our big 2nd Annual Luau Event Weekend coming up here in just a few weeks, us here at the dealership are getting excited about it and want all of our customers to get excited too!  We wanted to take a look back at some of our favorite moments at last years Luau.  Between the $1 beers, free tropical drinks, free food AND a pig roast…we just don’t know how we are going to top it this time around!  (psst…keep reading for more details!)

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Be sure to come out January 23rd for our Aloha Bike Night to kick off our Hawaiian Luau Party!! We will be having free food, $1 beers, hula dancers and a Samoan Chief, along with island music! Also, our famous DICE ROLL is back!! This time, spell “HARLEY” and you could win the Road Glide Special we have been customizing on the showroom floor! It all continues all weekend with our Luau Event Weekend on Saturday and Sunday the 24th and 25th!

So come down and get your hula on and be sure to wear your best Hawaiian t-shirt and get lei’d!

Reminiscing over 2014

With 2015 coming up quickly and 2014 coming to an end here in just 2 days, we wanted to take a look back on some of our favorite memories from 2014! From our Birthday Bash Bike Night to the Battle of the Babes, all the way to our Naughty or Nice Indoor Bike Night!  All of us here at Riverside Harley-Davidson want to thank each and every one of you for being a apart of such an amazing year!

Who else is ready to see what we have in store for 2015?!

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Employee Holiday Traditions

The seasons bring families and friends together and for some it is time for family traditions.  Unique or not, big or small, almost all families have Christmas/holiday traditions that have been passed down from generation to generation or may have even been created last year!

We always ask customers for their stories when they enter the dealership, so for the holiday season we wanted to give some insight on our employees.  For this post we asked a few of our employees what some of their holiday traditions were.

Here are their answers:

Doug Roessing our General Manager said, “my family always attended midnight mass, and afterwards my parents always let me and my siblings open up just ONE early Christmas present.  We were always ecstatic and couldn’t wait to get home that night!  The second tradition is, my family had a Christmas train that was passed down from my aunt and uncle.  We always had it going around our Christmas tree throughout the holiday.”

Megan Palmer our General Ledger Accountant said, “my sisters and I always used to wake up super early and go through our stockings and then put everything back and acted like nothing happened, when clearly our parents knew about it!  Also, on Christmas day our whole family always goes up to the mountains, even to this day we still keep that tradition alive!”

Deb Causey one of our Motorclothes Consultants said, “my husband and I would always make our kids sleep in the same bedroom on Christmas Eve and we would go outside and make reindeer noises and in the morning our kids would always say that they heard Santa and his reindeer!”

Megan Vogeli said, “everyone in our family always used to get together on Christmas Eve and make Hurstalla, a Yugoslavian dessert (it’s delish!), since we have gotten older we can’t all get together on Christmas Eve and do it but we still make it a point to all make it and enjoy it during the Christmas holidays!”

All of us at Riverside Harley-Davidson want to know what your holiday traditions are and hope that you all have a very happy holidays!

Customer Appreciation

The holiday season is the time of year we start thinking about the people and things we appreciate most.  We want to show our customers how much we appreciate them and how thankful we are for them letting us be apart of their special moment of buying a Harley-Davidson motorcycle.

Here at Riverside Harley-Davidson we get so many customers who walk through our doors and with each one comes a different story, a different reasoning as to why they are here, why they want to buy a Harley-Davidson and we love being a part of that journey and experiencing it with those customers every step of the way.  With Customer Appreciation Weekend in a just a few days we thought we would get together with our Motorcycle Department and ask them which customer stories have stood out to them the most these past couple months.  

Our first story comes from our Assistant Sales Manager, Kevin about one of his customers.  A lady customer who used to ride but after her mother passed away she stopped riding because her mothers wish was for her not ride unless it was with family. They were out driving one day and took a wrong exit and ended up seeing our store, as they pulled in, they parked next to a used Harley with a sidecar.  She walked in inquiring about it and ended up buying it because she wanted her son to be able to ride, but he had cerebral palsy and could not ride his own.  We were able to make it happen and she was ecstatic at the fact her son could ride with her, all while making her mothers wish come true and she could get back out riding! 

Another story comes from Hogan on of our Assistant Sales Managers about his customer.  He was married for 52 years and when his wife passed away and he became very distant from his loved ones.  When he realized that he had hurt the ones he loved he told them to meet him at a specific address, which ended up being Riverside Harley-Davidson.  He took his son and daughter over to Jim at our Riders Academy desk and wanted him to teach his son and daughter to ride so they can come together and experience and enjoying the love of riding together. The gentleman ended up buying the three of them each a bike. 

Our last story comes from Ray our General Sales Manager about a customer who came in and was casually browsing.  As they got deeper into what he was looking for, they found out that he had to sell his bike 10 years ago for personal reasons. We just so happened, to have the EXACT same bike, literally down to the year, make, model, color and everything! 

Each of those stories show the type of experiences we love being a part of with our customers.  We love sharing the memories and being a part of a new memory that we create for each of our customers.

We are ready to show even more appreciation this weekend with our Customer Appreciation Weekend! Free food, free hot cocoa and hot cider, free photos with Santa and his elves! Also, a Fashion Show @ 12pm on Saturday showing off all of our seasonal gear!

‘Tis The Season To Be Thankful

It’s that time of year, the holidays are approaching and Thanksgiving is just around the corner.  Thanksgiving is often a busy time for people, between shopping for Christmas, planning your Christmas parties, decorating, and don’t forget the ever-so-popular Black Friday sales the day after.  Most often, we forget that Thanksgiving is also a time when we should stop and consider all the things that we have to be thankful for.

We went around the dealership and asked some of our employees the most important question of the holiday season …

Thanksgiving Contest - What Are You Thankful For?

These were their responses:

I AM THANKFUL FOR

Doug (General Manager) – … “my family, friends and a 12 month riding season”

Rory (Sales Manager) – … “my wife and daughter”

Ray (Sales Manager) – … “my family and kids being in good health, and my dad getting a successful heart transplant and my job”

Ben (Assistant Sales Manager) – … “being in California, and not being in 30 inches of snow in my hometown”

Kevin (Assistant Sales Manager) – … “being able to work here and the family and bond that has been created by working for this team”

Jessica (Event Coordinator) – … “the life I have been blessed with and the truly amazing family, friends and boyfriend that are in it and push me to be the best version of myself everyday. Oh! and my pup Cooper”

Deb (Motorclothes Consultant) – … “having my son, who is in the Navy being able to come home from Japan for Christmas”

Josh (Assistant Sales Manager) – … “my job, that i am still living and breathing and my family and friends”

Sway (Desk Assistant) – ... “my true friends and family, they are such an amazing support system”

Ryan (Driver) – … “my son being born healthy and with no complications”

Stefan (Rentals) – … “my family and my girlfriend because they are supportive in anything and everything I do. Oh, and my bike!”

Rob (Service Writer) – … “my family because they do ‘bodacious’ things for me and for having my knuckles in the wind”

Sadie (Motorclothes Consultant) – … “positive people and furry animals with cute tails”

Berna (Motorclothes Consultant) – … “my family and my doggies”

Keeley (Motorclothes Manager) – … “my mothers and the bond between our family.  The health of my children and the opportunity to achieve anything I want in life”

Chuck (Fit Specialist) – … “my family, my wife and that my kids are getting good grades in school.  Also, for working here at THIS dealership, I have been trying to work in the Harley-Davidson industry for awhile”

Zion (Fit Specialist) – … “my family and friends for being there for me this year, it has been a tough year.  Also, for my co-workers and my new bike!”

Lucas (CSC Manager) – … “my kids, family and my fiance.  It makes me the luckiest guy in the world to have those people in my life”

Wendy (Internet Fit Specialist) – … “my world aka my family and kids”

Dawn (Internet Fit Specialist) – … “the fact my kids are happy and healthy, a roof over my head, a good job that lets me put food on the table and a higher power of my understanding that has let me have all of this”

Danny (Fit Specialist) – … “the life I have today and the relationships i have with my family, kids, grand-kids and my girlfriend Cindy”

Paige (Motorclothes Consultant) – … “the military for fighting for our freedoms, and for the health of my family and friends”

Alex (Internet Fit Specialist) – … “my backrest, concealer with SPF and push-up bras”

Crystal (Desk Assistant) – … “how far I have come since last year and the person she has become”

Goldy (Fit Specialist) – … “family, friends cause they will always have my back and will be there for me.  Also, for wheelies and pizza!”

Victor (Fit Specialist) – … “my health and this job and the relationships I have made”

Christian (Service Dispatcher) – … “Jesus, my family, country music and ‘murica!” 

Wyatt (Parts Consultant) – … “the good people around me”

Valerie (Motorclothes Consultant) – … “the health of my family”

Ray Ray (Porter) – … “this job”

Now, the question is, what are YOU THANKFUL FOR?

    

Are you on the naughty list?

It’s that time of year again! You know, the time when getting a parking spot at the local mall takes just about as long as it does to actually shop, or getting home from work takes you twice as long! You guessed right, its the holiday season!  We want you to spend your holiday season with your friends and family.  So, forget about going out shopping, sit back and relax at home because Harley-Davidson® has the perfect holiday gift guide to help you get the goods for the baddest on your list.

Shopping for him? Shopping for her? Shopping for the rider in your family?

Well, click the link below and get ready to shop!

http://www.harley-davidson.com/shop/gifts?Source_cd=Holiday_2014_ShopIgniter_GiftGuide

Just one question, have you been naughty or nice?

Perfect Riding Weather, Are You Ready For It?!

Fall is not just made for pumpkin spice lattes, football season or for cuddling up by the fire, it’s the prime riding season for us Californians!

As Harley owners on the East Coast are getting ready to store their bikes for the winter season, the riding weather on the West Coast is just getting started.  November is the month where our weather goes from 100 degrees to the 70’s and 80’s, and I don’t know about you but to me, that is perfect riding weather! Not too hot and not too cold.

So get ready for the weekends, kiss the work week goodbye, gas up your bike, rev your engine and get ready for the best season of the year, riding season! Visit this website http://www.motorcycleroads.com/Routes/California_80.html for some of the best California rides and routes out there.

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Custom Bike Build

Ever wonder what goes into customizing a Harley-Davidson® from beginning to end?  Ever want to sit back and watch a Harley-Davidson® Master Technician at work?  Well now is your chance!

For three Saturdays in a row, starting this Saturday, November 1st we will be having a custom bike build right on our showroom floor.  Josh, one of our Master Technicians will be rolling his lift right out onto the showroom floor and will be customizing a 2015 Morocco White Pearl Street Glide® Special from top to bottom.  The customizing starts at 11 a.m. until 3 p.m. each day.

If you like what you see at the end of the 3-day customization bike build, the 2015 customized Street Glide® Special will be for sale in the days following the build!

Be sure to get down here and get your front row seat to watch a masterpiece unfold right before your eyes!

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